• All items will be shipped via FedEx or truckline based upon the size, value, and characteristics of the item.
  • We outer box or palletize most large items for protection during transit. If you are obtaining a shipping quote from another carrier, please contact us for the actual weight and dims of the item. Do not use the manufacturer's specs to determine weight or dims.
  • SHIPPING AND HANDLING FEES include a small fee for packaging material.
  • If you have a question about shipping and handling fees, please ask before bidding on or buying an item. By winning an auction you are agreeing to the terms stated in the auction.
  • We will not ship an item using your account number. If you wish to ship an item on your account, you will need to arrange the shipment with your carrier and issue a "call tag" to have the item picked up from our facility. You must show yourself as Consignor (shipper) and provide us with a statement to release the item to your freight company. We will not sign any documentation, list ourselves as Consignor, or in any way guarantee payment to that shipper.
  • We do not ship internationally including Canada or Puerto Rico. We ship to the 48 contiguous U.S. states, Hawaii and Alaska. Person's residing in Hawaii or Alaska need to contact us before bidding to verify shipping rates. Rates quoted in auctions are for the continental U.S. only.
  • Please provide a phone number and contact name for all shipments in case there is a problem in delivery.

 

TRUCKLINE SHIPMENTS

  • Large or heavy items are shipped via truckline and secured to a pallet for protection.
  • Shipments must be addressed to a location that is accessible by large trucks. Someone must be available throughout the day to accept and unload the item.
  • Shipments to residential areas or sites that require appointments, lift gates, inside delivery, or other special delivery requirements will have additional charges. These charges are usually $30 to $60, and must be paid before delivery. Failure to disclose and pay for such special delivery requirements will result in your item being held for payment or returned to us. This will result in additional shipping charges that must be paid before the item will be re-shipped to you. You are responsible for disclosing the need for residential delivery, inside delivery, appointments, the need for help unloading, etc.
  • Home based businesses are still classified as a residential delivery and will be subject to a residential delivery fee.
  • Most items are palletized, strapped, and shrink-wrapped for protection. If you are verifying or obtaining shipping quotes, please ask for actual weight and dimensions rather than relying upon the manufacturer's spec sheets.
  • Please provide a contact name and phone number in case there are any problems in delivery.

 

 

Return Policy

ALL SALES ARE FINAL unless otherwise stated. Each bidder is responsible for determining the suitability of the item to their application. If you have any questions, contact the manufacturer's help desk, the manuals for your product, or other sources for this information. We do not provide tech support for suitability questions.
Discount Depot provides no warranty beyond any DOA warranty specified in the auction. Items that are listed "AS-IS" don't carry a DOA warranty.
To return an item with a DOA warranty specified in the auction, please call 662-429-9015 or email to request an RMA number. You must obtain an RMA authorization before returning the item. Based on available inventory, we reserve the right to repair or replace the item, or issue a refund for the purchase price.
When issuing refunds, we refund the original price of the item provided the item has been returned to us using an approved RMA number. We do not refund shipping costs.  It is the buyer's responsibility to pay the return shipping costs.
Please email our customer support if you have any questions or problems. Please provide the eBay auction number and a daytime telephone number should we need to contact you.

 

Payment Methods

Per eBay's new policy.....we accept:
  • PayPal (funded by PayPal account balance, credit card, debit card, bank account, PayPal Pay Later, PayPal Buyer Credit or eBay gift certificate)
  • Payment upon pickup (This applies to items picked up at our physical address. You may contact us concerning any questions you may have about local pickups.)
Please include auction number and "ship to" address with all payments.
Items paid through PayPal must ship to an address and in a manner that meets the requirements set forth by eBay's Expanded Seller Protection Policy.
The requirement to ship to a qualifying address is a rule set forth by eBay and PayPal. For that reason, if we deny a request to ship to an address other than a qualifying address, it does not constitute "refusal to accept payment".  The buyer is still obligated to complete the transaction and must make arrangements for us to be able to ship the item to qualifying address.
7% sales tax will be added to all payments for items shipped to Mississippi or picked up at our Hernando, MS warehouse.

 

CONTACT INFORMATION

Business Hours
9:00 AM to 6:00 PM Monday through Thursday
9:00 AM to 5:30 PM Friday
CLOSED Saturday, Sunday, and Major Holidays

 

Discount Depot Liquidators, Inc.
(Physical address)
178 Kapik Drive
Hernando, MS 38632

(Mailing address)
P.O. Box 507
Nesbit, MS 38651
Voice: (662) 429-9015
Fax: (662) 429-9016